WHAT'S AVAILABLE  (Location, location, location...)

Delivering the kind of service that meets your needs is our goal. What we can offer you to meet those needs depends mostly on your location. Our broadband accounts also offer the option of your own Wi-Fi setup (Wireless Local Area Network, or WLAN) so you can connect without wires.

Access Types

Fixed Wireless High Speed is often available as an option to customers who wish to have high speed broadband access in locations where DSL is not an option, who prefer the better performance of lower latency and bursting capabilities of the TaosNet fixed wireless network, or sometimes for customers who do not wish to have a relationship with the local phone company.

Bursting capability allows TaosNet to deliver our Fixed Wireless high speed to customers with speeds much higher than rated for short periods making most Web pages load even faster than expected! Some TaosNet customers have noted that our wireless feels faster than DSL, which does not have bursting capability.

DSL, or Digital Subscriber Line, is a phone line based broadband service that is available within about three miles of a phone company central office or remote terminal (DSLAM). These remote terminals are operated by the phone company and are located throughout Taos, in Red River, Angel Fire, Eagle Nest, Arroyo Seco, Questa, and elsewhere throughout the county and most of the state. We can provide DSL service anywhere the phone company has these DSLAMs.

Dial-up access is available anywhere there is a dial tone with local access to Taos. Long distance dialup is also a possibility but may incur additional charges from your phone company. Our plans are very economical since they are based on usage - one of our associates can help you pick the appropriate level if you wish. We have banks of different types of 56k modems to ensure you the highest speeds possible for your connection, location, and computer.

Not-So-Fine Print

Each Broadband Access Account includes a free dial-up modem connection (for backup use on broadband accounts) to the Internet and one email account. Email addresses may use any of our domains: taosnet.com, newmex.com, or taosnm.com

These rates are for residential or small business networks at one location and up to 4 computers. Business rates listed are for networks with a single access point. Please contact us for quotes on larger office networks or more complicated network setups as these may incur additional charges.

Rates DO NOT include servers on client side of our broadband services. Servers require pre-approval of TaosNet's System Administrator and may incur additional fees. Please contact us for evaluation based on bandwidth demands.

File sharing, via programs such as BitTorrent, Limewire, BearShare and/or any similar peer-to-peer methods, is classified as operating a server. Such use to distribute copyrighted material may be subject to prosecution under Federal and International Copyright Law. Please be aware that TaosNet must cooperate with law enforcement officials and procedures when required.

Contract Cancellation Fee Policy:
If an initial contract must be cancelled we require payment of half (50%) of the remaining contract duration value and return of equipment if applicable.


Broadband Access Comparison:

Please inquire about our $10 monthly discount for Web Hosting when bundled with a high speed access account.

DSL INTERNET ACCESS

Definition
This technology uses existing telephone wiring to deliver high-speed data services to homes and businesses, giving always-on Internet access that does not tie up the phone line. Requires the purchase or rental of a DSL modem for your home or office to connect.

FIXED WIRELESS HIGH-SPEED INTERNET ACCESS

Definition
This technology uses high-frequency radio waves rather than wires to communicate between nodes. It makes broadband access available in areas where DSL is unavailable, and in remote areas without any phone lines. Requires an outdoor antenna and router to connect.
Speed
DSL users have a choice of speeds ranging from 256 Kbps to 5 Mbps asynchronous (faster downloads than uploads). This is about 4.5 to 90 times faster than a standard 56 Kbps dial-up modem.

There is no download bursting capability with DSL service.
Speed
Wireless customers have a choice of download speeds from 256 Kbps to 3 Mbps throughtout most of our service area. TaosNet now has WiMax available in the Taos area that is capable of up to 12 Mbps. Installations with more than 4 computers or customers wishing to use any servers are subject to business rates.

Most of our lower speed rates have Bursting capability that allows TaosNet to deliver on our Fixed Wireless Network speeds to customers much higher than rated for short periods making most Web pages load even faster than expected! Some TaosNet customers have noted that our wireless feels faster than DSL, which does not have bursting capability.
Where it's available - Download Map (PDF)
Generally, users within three miles of a phone company central office or remote terminal equipped with DSL equipment can have DSL access.

Remote DSL terminals, also known as DSLAMs, are always being added - please be aware that if a phone company telemarketer can offer you DSL, so can TaosNet.

We have DSL customers throughout most of New Mexico and look forward to serving you, too.
Where it's available - Download Map (PDF)
Clear line of sight, with a distance of up to thirteen (13) miles, to one of TaosNet's access points is required for access.

TaosNet access points and service areas:
  • TaosNet Tower at 192 Blueberry Hill Rd. (formerly belonging to KTAO) west of the town of Taos
  • TaosNet at 201 Camino de la Merced
  • Stakeout, Golf Course and Los Cordovas area
  • Upper and Lower Las Colonias
  • Taos Ski Valley and Amizette
  • Valdez foothills and Des Montes
  • Arroyo Seco and El Salto
  • Gallina Canyon
  • Arroyo Hondo
  • San Cristobal
  • Lama
  • Town of Red River
  • El Rito
  • Costilla
  • Amailia
  • Greater World
  • Tres Orejas
  • Carson
  • Tres Piedras
  • Cielito Lindo
How much it costs
This service requires a two-part billing plan.
Qwest will bill for use of phone lines, $15 to $38 per month. TaosNet will bill for Internet access, $15 to $30 per month. Rates depend on speed selected.

Current Qwest DSL Promotions
July 20 through November 2, 2008

  • No Charge for Activation (regularly $99.00).
    Available with:
    • Qwest Connect (256/256K)
    • Qwest Connect Silver (up to 1.5M)
    • Qwest Connect Platinum (up to 5M - only available in limited areas)
  • $9.99 Charge for Activation of Standalone Broadband (regularly $99)
  • No Charge for Speed Change (regularly $9.99) when changing from Connect (256K) or Silver (1.5M) to Platinum or Standalone Broadband.
How much it costs
$35 to $95 per month for residential or small home office customers or from $45 to $275 per month for business customers, depending on speed selected.

WiMax, where available, prices range from $95 to $150 for Residential. Business customers please call for quote.

NO Phone Company charges.

TaosNet Fixed Wireless
  • No Charge for Site Survey to determine whether service is possible.
  • Installation includes router. TaosNet retains ownership of the equipment; there is no rental fee.
  • No Finance fee if Antenna Purchase option is chosen - 6 monthly payments allowed.
  • No Charge for Speed Upgrades if possible at your location.
Set Up and Installation Fees
  • $60-129 to purchase a Qwest DSL modem, or
    $5-8 a month to rent a Qwest DSL modem + $9.95-14.95 shipping and handling.
  • †Qwest charges Business lines $10 more per month; modem prices are also slightly higher. Qwest charges Standalone customers a monthly $5 "Account Maintenance" fee.
  • Free installation for one DSL modem by TaosNet.
  • Free network configuration for one computer by TaosNet.
Set Up and Installation Fees

The fee for a typical installation includes a Wireless Router that allows roaming laptop use. The Router is an essential part of the installation that is not often included by other ISPs. Price covers installation and use of all wireless equipment (TaosNet retains ownership of the equipment) and requires a 12 month service commitment.

TaosNet is now offering FREE installation when switching from another broadband provider. For new service, $100 installation fee if monthly plan chosen is $50 or greater per month. For our lowest monthly plan the installation fee is $200. Seasonal customers may buy equipment for $495. No service contract necessary with this option!

For a limited introductory time only, ALL WiMax installation are FREE!

DSL INTERNET ACCESS RATES


Monthly fees for DSL are based on bandwidth speeds which represent the maximum connection speed under ideal conditions. 1M=1024K. TaosNet DSL plans include email!


Promotional Rates
for New Residential† Accounts with existing dial tone
Qwest
monthly
fee
TaosNet
monthly
fee
Total
monthly
fee
Qwest Connect
up to 256 Kbps download / up to 256 Kbps upload - 1 year contract
$15
$15
w/1 email
$30


Qwest Connect Silver
up to 1.5 Mbps (1536 Kbps) download / up to 896 Kbps upload - 1 year contract
$25
$20
w/1 email
$45


Qwest Connect Platinum
up to 5 Mbps (5120 Kbps) download / up to 896 Kbps upload - limited area only Month to Month (no contract)
$38
$30
w/ up to 5 email
$68




Promotional Rates
for New Residential† Accounts without a dial tone
Qwest
monthly
fee
TaosNet
monthly
fee
Total
monthly
fee
Qwest Standalone Broadband Silver
up to 1.5 Mbps (1536 Kbps) download / up to 896 Kbps upload - 1 year contract
$33
$20
w/1 email
$53


Qwest Standalone Broadband Platinum
up to 5 Mbps (5120 Kbps) download / up to 896 Kbps upload - limited area only Month to Month (no contract)
$43
$30
w/ email
$73






FIXED WIRELESS HIGH-SPEED INTERNET ACCESS RATES


Monthly fees for wireless are based on sustained speeds.  Wireless service also delivers higher than sustained speeds for a short duration.†† 1M=1024K. All plans also include at least 1 email account.


Asynchronous Fixed Wireless
Promotional Contract Rates
for New Accounts
Residential or Small Business (up to 4 computers)

Total
monthly
fee (no
Qwest fees)
Residential Entry
Download Burst up to 512 Kbits; Sustained Download up to 256 Kbps / Upload up to 256 Kbps - 1 year contract
$35


Residential Basic
Download Burst up to 1 Mbit; Sustained Download up to 512 Kbps / Upload up to 256 Kbps - 1 year contract
$50


Residential Pro **
Sustained Download up to 1.5 Mbps (1536 Kbps) (no burst) / Upload up to 512 Kbps - 1 year contract
$70


Residential ProPlus **
Sustained Download up to 3 Mbps (3072 Kbps) (no burst) / Upload up to 1 Mbps (1024 Kbs) - limited area only - 1 year contract
$95


WiMax 3-6 Mbps Residential **
Sustained Download of 3 to 6 Mbps (no burst) / Upload up to 2 Mbps - limited area only - FREE installation with 1 year contract
$95


WiMax 6-9 Mbps Residential **
Sustained Download of 6 to 9 Mbps (no burst) / Upload up to 3 Mbps - limited area only - FREE installation with 1 year contract
$125


WiMax 9-12 Mbps Residential **
Sustained Download of 9 to 12 Mbps (no burst) / Upload up to 4 Mbps - limited area only - FREE installation with 1 year contract
$150



Synchronous Fixed Wireless
Non-Contract Rates for
Residential or Small Business (up to 4 computers)
Total
monthly
fee (no
Qwest fees)
Entry
Download Burst up to 1 Mbit; Sustained Download up to 256 Kbps / Upload up to 256 Kbps - No term commitment
$45


Basic
Download Burst up to 2 Mbits; Sustained Download up to 512 Kbps / Upload up to 512 Kbps - No term commitment
$60


Pro **
Download Burst up to 4 Mbits; Sustained Download up to 1 Mbps (1024 Kbps) / Upload up to 1 Mbps (1024 Kbps) - No term commitment
$95


 
Contract Rates for New Accounts
Business Wireless for Medium to Large Networks
Total
monthly
fee (no
Qwest fees)
Business Entry **
Download up to 2 Mbps (2048 Kbps) /
Upload up to 1 Mbps (1024 Kbps) - 1 year contract
$150


Business Basic **
Download up to 2 Mbps (2048 Kbps) /
Upload up to 2 Mbps (2048 Kbps) - 1 year contract
$180


Business Pro **
Download up to 3 Mbps (3072 Kbps) /
Upload up to 3 Mbps (3072 Kbps) - 1 year contract
$275


Business WiMax **
Download from 3 to 12 Mbps /
Upload 2 to 4 Mbps
Call for Quote




Other speeds and pricing available upon request.


**Speeds greater than 512 Kbps are not available to all locations. Actual speed may vary depending on overall Internet traffic, specific Internet servers, individual's computer performance, and other factors beyond the control of TaosNet.

††Bursting capability allows TaosNet to deliver our Fixed Wireless high speed to customers with speeds much higher than rated for short periods making most Web pages load even faster than expected! Some TaosNet customers have noted that our wireless feels faster than DSL, which does not have bursting capability.



Name of Service
Hours
Included
monthly

Additional
Hours
Monthly Fee
Entry
75
@75¢ $10
(Provides over 2 hours of internet use per day if used every day)
Basic
200
@50¢ $15
(Provides over 6 hours every day or full-time use throughout a business week)
Bulk
750
@25¢ $25
(Provides over 24 hours per day of single-user access, or is ideal for multi-user households)